Core
Up to 8 workstations
Quoted after assessment
- Remote and on-site support in business hours
- Preventive maintenance and inventory
- Patching and endpoint protection
- Monitored backup
- Monthly report
Managed IT support for companies operating in Paraguay.
Workstations, network, Wi-Fi, backup, security and Microsoft 365 managed by one local team. Monthly contract, inventory, monitoring and a report your headquarters can read.
No surprises: we prioritise risks and renewals before they become emergencies.
What T3X manages
Everything your team uses to work, with a single accountable partner in Paraguay.
Workstations
PCs, laptops, printers, users, updates and preventive maintenance.
Network and Wi-Fi
Router, switches, access points, VLANs, guest Wi-Fi and network documentation.
Servers and backup
Local or cloud server, versioned backups and periodic restore tests, documented.
Security
Endpoint protection, patching, MFA, permissions and same-day offboarding of access.
Microsoft 365
User onboarding and offboarding, licenses, mail, OneDrive, SharePoint basics, Teams and security policies.
Inventory, documentation and reporting
What you have, what expires, what is at risk and what we recommend. Monthly report and quarterly roadmap.
How it works
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Assessment and inventory
We survey equipment, network, backup, accounts and risks. Everything in writing.
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Proposal with scope and plan
What is included, what is not, response times and a fixed monthly price. Licenses separate.
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30-day onboarding
Credentials under a secure process, network documentation, verified backup, security baseline, 30/60/90 priorities.
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Monthly operation
Support, maintenance, monitoring and reporting. Every quarter: what to renew, what risk to reduce, what to budget.
A report that headquarters can read.
One page a month: what is fine, what needs a decision, what comes next quarter.
T3X — IT HealthIllustrative sample
- Endpoints
- 28
- Tickets
- 13 (12 resolved, 1 pending)
- Patch compliance
- 96 %
- Backup
- OK
- Restore test
- Passed, 21 August
- Critical risks
- 1: router without redundancy
- Devices to renew
- 3 next quarter
Figures are illustrative. The real report comes from your inventory and monitoring.
Monthly support plans
Three tiers to start the conversation. The final plan depends on users, sites, servers, criticality, hours and on-site presence, not only on the number of PCs.
Business
Up to 15 workstations
Quoted after assessment
- Everything in Core
- Network and Wi-Fi administration
- Managed Microsoft 365
- Quarterly restore test
- Quarterly roadmap
Continuity
Up to 25 workstations
Quoted after assessment
- Everything in Business
- Server and business continuity
- Spare pool as agreed in the contract
- Priority on-site attention
- Six-monthly security review
Prices in guaraníes (₲); US dollar pricing available for international contracts. Licenses (Microsoft 365, endpoint protection, cloud backup) are quoted separately at list price. More than 25 workstations, several sites or critical servers: custom quote.
Response times
- Remote support: response during business hours, Monday to Friday 8:00 to 18:00 (UTC−3).
- On-site visit: scheduled according to the plan.
- Out-of-hours emergencies: as per contract. We do not promise 24/7 unless we can deliver it.
Questions about managed IT support
What is included in the monthly price and what is not?
The service: support, maintenance, monitoring, inventory, documentation and reporting. Not included: licenses (Microsoft 365, endpoint protection, cloud backup) and new projects (cabling, cameras, servers), which are quoted separately.
Can you report to our headquarters in English?
Yes. The monthly report and delivery documentation can be prepared in English or Portuguese.
What happens if we end the contract?
We hand over credentials, inventory, documentation and access and close in an orderly way. It is part of the service, not a negotiation.
Do you cover sites outside Asunción?
On-site service in Asunción and the metropolitan area. Remote support nationwide, with scheduled visits for projects.
Book an assessment
Tell us about your operation in Paraguay. We prepare the first technical conversation from this; the rest we complete together.
Direct contact
We reply during business hours, Monday to Friday, 8:00 to 18:00 (UTC−3, Asunción).
WhatsApp
Email
Hours
Monday to Friday, 8:00 to 18:00 (UTC−3)
Want to know whether your Paraguay office is covered?
We start with an assessment. You leave with an inventory, a list of risks and a fixed proposal.